Ben Waber Thesis Defense
Ben Waber Thesis Defense: "Understanding the Link Between Changes in Social Support and Changes in Outcomes with the Sociometric Badge"
Tuesday, April 05, 2011 | 1:00pm - 3:00pm
Speaker:
Benjamin Waber
Host/Chair:
Alex 'Sandy' Pentland
Participant(s)/Committee:
John Van Maanen
Participant(s)/Committee:
David Krackhardt The goal of this thesis is to show that social support created through face-to-face interaction is a driving factor in a number of important outcomes. Through a series of studies, we show that social support is positively related to important outcomes and that changes in social support is positively related to changes in these outcomes. We then discuss a two-phase study where we experimentally modify break structure to increase levels of social support and demonstrate a corresponding positive change in outcomes. Finally, we show that social support is also qualitatively related to outcomes. To conclude we situate this research under a larger framework that provides direction for future research.