Debby Hindus, Chris Schmandt

Abstract

Although talkhtg is an integral part of collaborative activity, there has been little computer support for acquiring and accessing the contents of conversations. Our approach has focused on ubiquitous audio, or the unobtrusive capture of voice interactions in everyday work environments. Because the words themselves are not available for organizing the captured interactions, structure is derived from acoustical information inherent in the stored voice and augmented by user interaction during or after capture. This paper describes applications for capturing and structuring audio from office discussions and telephone calls, and mechanisms for later retrieval of these stored interactions.