Civic Media
How to create technical and social systems to allow communities to share, understand, and act on civic information.

Communities need information to make decisions and take action: to provide aid to neighbors in need, to purchase an environmentally sustainable product and shun a wasteful one, to choose leaders on local and global scales. Communities are also rich repositories of information and knowledge, and often develop their own innovative tools and practices for information sharing. Existing systems to inform communities are changing rapidly, and new ecosystems are emerging where old distinctions like writer/audience and journalist/amateur have collapsed. The Civic Media group is a partnership between the MIT Media Lab and Comparative Media Studies at MIT. Together, we work to understand these new ecosystems and to build tools and systems that help communities collect and share information and connect that information to action. We work closely with communities to understand their needs and strengths, and to develop useful tools together using collaborative design principles. We particularly focus on tools that can help amplify the voices of communities often excluded from the digital public sphere and connect them with new audiences, as well as on systems that help us understand media ecologies, augment civic participation, and foster digital inclusion.

Research Projects

  • AAGO: Mobile Media Diaries for Youth Citizens Journalists

    Nitin Sawhney, Audubon Dougherty and Rogelio Alejandro Lopez

    AAGO is a mobile app for Apple devices focusing on media creation, organization and sharing. Targeted to teens, the app aims to help them document group or individual creative projects (filmmaking, tech or art projects, citizen journalism) by creating "stories" made up of mobile photos, videos, and audio clips, which can then be arranged and exported to the web.

  • Between the Bars

    Charlie DeTar

    Between the Bars is a blogging platform for one out of every 142 Americans—prisoners—that makes it easy to blog using standard postal mail. It consists of software tools to make it easy to upload PDF scans of letters, crowd-sourced transcriptions of the scanned images. Between the Bars includes the usual full-featured blogging tools including comments, tagging, RSS feeds, and notifications for friends and family when new posts are available.

  • Civic Gardens

    Lorrie LeJeune and Ethan Zuckerman

    Community gardens have many benefits beyond providing a source of nutritious food: they provide a catalyst for community development, encourage cooperation, and stimulate social interaction. Building on those themes, the Civic Gardens project brings sustainable community agriculture to indoor office spaces. In our first phase, we are testing a prototype multicolor LED lighting system on a variety of edible garden plants. Members of the Media Lab community are invited to provide and help care for the plants and then share in their harvest. Phase two will see the addition of a computer-based interface to fine-tune and control the light and water, and construction of an attractive "office friendly" structure to house all the components.

  • Codesign Toolkit

    Sasha Costanza-Chock, Molly Sauter and Becky Hurwitz

    Involving communities in the design process results in products more responsive to a community's needs, more suited to accessibility and usability concerns, and easier to adopt. Civic media tools, platforms, and research work best when practitioners involve target communities at all stages of the process–iterative ideation, prototyping, testing, and evaluation. In the codesign process, communities act as codesigners and participants, rather than mere consumers, end-users, test subjects, or objects of study. In the Codesign Studio, students practice these methods in a service learning project-based studio, focusing on collaborative design of civic media with local partners. The Toolkit will enable more designers and researchers to utilize the co-design process in their work by presenting current theory and practices in a comprehensive, accessible manner.

  • Data Therapy

    Rahul Bhargava

    We are actively engaging with community coalitions in order to build their capacity to do their own data visualization and presentation. New computer-based tools are lowering the barriers of entry for making engaging and creative presentations of data. Rather than encouraging partnerships with epidemiologists, statisticians, or programmers, we see an opportunity to build capacity within small community organizations by using these new tools.

  • Department of Play

    Leo Burd

    The Department of Play (DoP) is a working group of researchers, students, and community practitioners who share a common passion: designing appropriate technology and methods to empower youth and their communities. In particular, the Department of Play initiative aims to develop an easy-to-use, open-source digital toolkit to foster youth participation, social inclusion and local civic engagement. Among other things, we are implementing a multi-channel neighborhood communication system that combines email, SMS and regular touchtone phones to help young people organize and promote block parties, games, performances and other events in the places where they live.

  • Free City

    Leo Burd

    The Free City project promotes awareness and facilitates access to free and low-cost events, services and opportunities that are locally available. By using the technologies in our What's Up toolkit, we aim to reduce the information gap, foster social connectivity and unleash the learning potential of urban centers, contributing to the development of cities that more educated, sustainable, inclusive and democratic.

  • LazyTruth

    Ethan Zuckerman, Matt Stempeck, Justin Nowell and Stefan Fox

    Have you ever been forwarded an email that you just can’t believe? Our inboxes are rife with misinformation. The truth is out there, just not when we actually need it. LazyTruth is a Gmail gadget that surfaces verified truths when you receive common myths. It all happens right in your inbox, without requiring you to search anywhere. The result is that it becomes much more convenient for citizens to combat misinformation, rather than acquiesce to its volume. Whether it’s political rumors, gift card scams, or phishing attempts, fact is now as convenient as fiction.

  • Media Cloud

    Hal Roberts, Ethan Zuckerman and David LaRochelle

    Media Cloud is a platform for studying media ecosystems—the relationships between professional and citizen media, between online and offline sources. By tracking millions of stories published online or broadcast via television, the system allows researchers to track the spread of memes, media framings and the tone of coverage of different stories. The platform is open source and open data, designed to be a substrate for a wide range of communications research efforts. Media Cloud is a collaboration between Civic Media and the Berkman Center for Internet and Society at Harvard Law School.

  • Media Meter

    Ethan Zuckerman, Nathan Matias, Matt Stempeck, Rahul Bhargava and Dan Schultz

    What have you seen in the news this week? And what did you miss? Are you getting the blend of local, international, political, and sports stories you desire We’re building a media-tracking platform to empower you, the individual, and news providers themselves, to see what you’re getting and what you’re missing in your daily consumption and production of media. The first round of modules developed for the platform allow you to compare the breakdown of news topics and byline gender across multiple news sources.

  • NewsJack

    Sasha Costanza-Chock, Henry Holtzman, Ethan Zuckerman and Daniel E. Schultz

    NewsJack is a media remixing tool built from Mozilla's Hackasaurus. It allows users to modify the front pages of news sites, changing language and headlines to change the news into what they wish it could be.

  • NGO 2.0

    Jing Wang, Rongting Zhou, Endy Xie, Shi Song

    NGO2.0 is a project grown out of the work of MIT’s New Media Action Lab. The project recognizes that digital media and Web 2.0 are vital to grassroots NGOs in China. NGOs in China operate under enormous constraints because of their semi-legal status. Grassroots NGOs cannot compete with governmental affiliated NGOs for the attention of mainstream media, which leads to difficulties in acquiring resources and raising awareness of the cause they are promoting. The NGO2.0 Project serves grassroots NGOs in the underdeveloped regions of China, training them to enhance their digital and social media literacy through Web 2.0 workshops. The project also rolls out a crowd map to enable the NGO sector and the Corporate Social Responsibility sector to find out what each sector has accomplished in producing social good.

  • Our Things

    Nathan Matias

    Every community has shared resources, from the laundry machines in the basement of an apartment building to picnic pavilions in community parks. Our Things is a platform that makes it possible for people to share these resources, minimizing conflict and maximizing a sense of collective ownership. Rather than a scheduling and reservation system, Our Things allows individuals to signal when they're using and finished with resources using a range of interfaces. The system produces rich data communities can use to understand when resources are in use.

  • Same Boat

    Regan St. Pierre and Leo Burd

    The U.S. banking crisis and economic downturn has led to many people to seek assistance from social service agencies who'd not previously sought assistance. Same Boat lets people who've discovered helpful social services to share their discoveries with others who are in the same boat. Using the technologies in our What's Up toolkit, Same Boat is currently in the process of co-development in Wisconsin Falls, Wisconsin in partnership with the Community Foundation of South Wood County, Wisconsin.

  • Social Mirror

    Nathan Matias

    Social Mirror transforms social science research by making offline social network research cheaper, faster, and more reliable. Research on whole life networks typically involves costly paper forms which take months to process. Social Mirror’s digital process respects participant privacy while also putting social network analysis within reach of community research and public service evaluation. By providing instant feedback to participants, Social Mirror can also invite people to consider and change their connection to their communities. Our pilot studies have already shown the benefits for people facing social isolation.

  • VoIP Drupal

    Leo Burd

    VoIP Drupal is an innovative framework that brings the power of voice and Internet-telephony to Drupal sites. It can be used to build hybrid applications that combine regular touchtone phones, web, SMS, Twitter, IM and other communication tools in a variety of ways, facilitating community outreach and providing an online presence to those who are illiterate or do not have regular access to computers. VoIP Drupal will change the way you interact with Drupal, your phone and the web.

  • Vojo.co

    Ethan Zuckerman, Rahul Bhargava, Sasha Costanza-Chock and Becky Hurwitz

    Vojo.co is a hosted mobile blogging platform that makes it easy for people to share content to the web from mobile phones via voice calls, SMS, or MMS. Our goal is to make it easier for people in low-income communities to participate in the digital public sphere. You don't need a smart phone or an app to post blog entries or digital stories to Vojo - any phone will do. You don't even need internet access: Vojo lets you create an account via sms and start posting right away. Vojo is powered by the VozMob Drupal Distribution, a customized version of the popular free and open source content management system that is being developed through an ongoing codesign process by day laborers, household workers, and a diverse team from the Institute of Popular Education of Southern California (IDEPSCA).

  • VozMob

    Sasha Costanza-Chock

    The VozMob Drupal Distribution is Drupal customized as a mobile blogging platform. VozMob has been designed to make it easy to post content to the web from mobile phones via voice calls, SMS, or MMS. You don't need a smart phone or an app to post blog entries - any phone will do. VozMob allows civic journalists in low-income communities to participate in the digital public sphere. Features include groups, tags, geocoding and maps, MMS filters, and new user registration via SMS. Site editors can send multimedia content out to registered users' mobile phones. VozMob Drupal Distribution is developed through an ongoing codesign process by day laborers, household workers, and students from the Institute of Popular Education of Southern California (IDEPSCA.org). The project received early support from the Annenberg School for Communication and Journalism at the University of Southern California, Macarthur/HASTAC, Nokia, and others.

  • What's Up

    Leo Burd

    What's Up is a set of tools designed to allow people in a small geographic community to share information, plan events and make decisions, using media that's as broadly inclusive as possible. The platform incorporates low cost LED signs, online and paper event calendars and a simple, yet powerful, phone system that is usable with the lowest-end mobile and touch tone phones.