Civic Media
How to create technical and social systems to allow communities to share, understand, and act on civic information.

Communities need information to make decisions and take action: to provide aid to neighbors in need, to purchase an environmentally sustainable product and shun a wasteful one, to choose leaders on local and global scales. Communities are also rich repositories of information and knowledge, and often develop their own innovative tools and practices for information sharing. Existing systems to inform communities are changing rapidly, and new ecosystems are emerging where old distinctions like writer/audience and journalist/amateur have collapsed. The Civic Media group is a partnership between the MIT Media Lab and Comparative Media Studies at MIT. Together, we work to understand these new ecosystems and to build tools and systems that help communities collect and share information and connect that information to action. We work closely with communities to understand their needs and strengths, and to develop useful tools together using collaborative design principles. We particularly focus on tools that can help amplify the voices of communities often excluded from the digital public sphere and connect them with new audiences, as well as on systems that help us understand media ecologies, augment civic participation, and foster digital inclusion.

Research Projects

  • Between the Bars

    Charlie DeTar

    Between the Bars is a blogging platform for one out of every 142 Americans—prisoners—that makes it easy to blog using standard postal mail. It consists of software tools to make it easy to upload PDF scans of letters, crowd-sourced transcriptions of the scanned images. Between the Bars includes the usual full-featured blogging tools including comments, tagging, RSS feeds, and notifications for friends and family when new posts are available.

  • Codesign Toolkit

    Sasha Costanza-Chock and Becky Hurwitz

    Involving communities in the design process results in products more responsive to a community's needs, more suited to accessibility and usability concerns, and easier to adopt. Civic media tools, platforms, and research work best when practitioners involve target communities at all stages of the process–iterative ideation, prototyping, testing, and evaluation. In the codesign process, communities act as codesigners and participants, rather than mere consumers, end-users, test subjects, or objects of study. In the Codesign Studio, students practice these methods in a service learning project-based studio, focusing on collaborative design of civic media with local partners. The Toolkit will enable more designers and researchers to utilize the co-design process in their work by presenting current theory and practices in a comprehensive, accessible manner.

  • Controversy Mapper

    Erhardt Graeff, Matt Stempeck, and Ethan Zuckerman

    How does a media controversy become the only thing any of us are talking about? Using the Media Cloud platform, we're reverse-engineering major news stories to visualize how ideas spread, how media frames change over time, and whose voices dominate a discussion. We've started with a case study of Trayvon Martin, a teenager who was shot and killed. His story became major national news... several weeks after his death. First, we looked at attention levels across multiple media sources talking about Trayvon: News and blog articles, Broadcast news mentions, Tweets, Google Search Trends, and petition signatures calling for his killer's arrest. Then, we dove into the networks of interlinked news articles and blog posts to trace the changes in how Trayvon's story was being framed, and identify the most influential sources according to network structure. Analyses of stories like Trayvon's provide a revealing portraits of today's complicated media ecosystems.

  • Data Therapy

    Ethan Zuckerman and Rahul Bhargava

    As part of our larger effort to build out a suite of tools for community organizers, we are helping to build their capacity to do their own creative data visualization and presentation. New computer-based tools are lowering the barriers of entry for making engaging and creative presentations of data. Rather than encouraging partnerships with epidemiologists, statisticians, or programmers, we see an opportunity to build capacity within small community organizations by using these new tools. This work involves workshops, webinars, and writing about how to pick more creative ways to present their data stories.

  • Digital Humanitarian Marketplace

    Matthew Stempeck

    The Internet has disrupted the aid sector like so many other industries before it. In times of crisis, donors are increasingly connecting directly with affected populations to provide participatory aid. The Digital Humanitarian Marketplace aggregates these digital volunteering projects by crisis and skills required to help coordinate this promising new space.

  • Erase the Border

    Catherine D'Ignazio

    Erase the Border is a web campaign and voice petition platform. It tells the story of the Tohono O'odham people whose community has been divided along 75 miles of the US-Mexico border by a fence. The border fence divides the community, prevents tribe members from receiving critical health services and subjects O'odham to racism and discrimination. This platform is a pilot that we are using to research the potential of voice and media petitions for civic discourse.

  • Gender in Memoriam

    Sophie Diehl and Nathan Matias

    Obituaries reflect society's values for men and women's achievements, aspirations, and families. Gender in Memoriam shows twenty years of language used by the US media to talk about society's heroes, leaders, and visionaries.

  • Grassroots Mobile Power

    Joe Paradiso, Ethan Zuckerman, Pragun Goyal and Nathan Matias

    We want to help people in nations where electric power is scarce sell power to their neighbors. We’re designing a piece of prototype hardware that plugs into a diesel generator or other power source, distributes the power to multiple outlets, monitors how much power is used, and uses mobile payments to charge the customer for the power consumed.

  • LazyTruth

    Ethan Zuckerman, Matt Stempeck, David Kim, Evan Moore, Justin Nowell and Tess Wise

    Have you ever been forwarded an email that you just can’t believe? Our inboxes are rife with misinformation. The truth is out there, just not when we actually need it. LazyTruth is a Gmail gadget that surfaces verified truths when you receive common chain emails. It all happens right in your inbox, without requiring you to search anywhere. The result is that it becomes much more convenient for citizens to combat misinformation, rather than acquiesce to its volume. Whether it’s political rumors, gift card scams, or phishing attempts, fact is now as convenient as fiction.

  • Mapping Banned Books

    Ethan Zuckerman, American Library Association, Chris Peterson and National Coalition Against Censorship

    Books are challenged and banned in public schools and libraries across the country. But which books, where, by whom, and for what reasons? The Mapping Banned Books project is a partnership between the Center for Civic Media, the American Library Association, and the National Coalition Against Censorship to a) visualize existing data on book challenges, b) detect what the existing data doesn't capture, and c) devise new methods to surface suppressed speech.

  • Mapping the Globe

    Catherine D'Ignazio and Ethan Zuckerman

    Mapping the Globe is an interactive tool and map that helps us understand where the Boston Globe directs its attention. Media attention matters – in quantity and quality. It helps determine what we talk about as a public and how we talk about it. Mapping the Globe tracks where the paper's attention goes and what that attention looks like across different regional geographies in combination with diverse data sets like population and income. Produced in partnership with the Boston Globe.

  • Media Cloud

    Hal Roberts, Ethan Zuckerman and David LaRochelle

    Media Cloud is a platform for studying media ecosystems—the relationships between professional and citizen media, between online and offline sources. By tracking millions of stories published online or broadcast via television, the system allows researchers to track the spread of memes, media framings and the tone of coverage of different stories. The platform is open source and open data, designed to be a substrate for a wide range of communications research efforts. Media Cloud is a collaboration between Civic Media and the Berkman Center for Internet and Society at Harvard Law School.

  • Media Meter

    Ethan Zuckerman, Nathan Matias, Matt Stempeck, Rahul Bhargava and Dan Schultz

    What have you seen in the news this week? And what did you miss? Are you getting the blend of local, international, political, and sports stories you desire We’re building a media-tracking platform to empower you, the individual, and news providers themselves, to see what you’re getting and what you’re missing in your daily consumption and production of media. The first round of modules developed for the platform allow you to compare the breakdown of news topics and byline gender across multiple news sources.

  • New Day New Standard: (646) 699-3989

    Abdulai Bah, Anjum Asharia, Sasha Costanza-Chock, Rahul Bhargava, Leo Burd, Rebecca Hurwitz, Marisa Jahn and Rodrigo Davies

    New Day New Standard is an interactive hotline that informs nannies, housekeepers, eldercare-givers, and their employers about the landmark Domestic Workers' Bill of Rights, passed in New York State in November 2010. Operating in English and Spanish, it's a hybrid application that combines regular touchtone phones and Internet-based telephony within an open source framework. The Center for Civic Media and REV- (http://www.rev-it.org) are currently developing Call to Action, a generalized version of the platform and associated GUI to allow other groups to create interactive hotlines for a wide range of use cases. NDNS was presented to the White House's Open Government Initative.

  • NewsJack

    Sasha Costanza-Chock, Henry Holtzman, Ethan Zuckerman and Daniel E. Schultz

    NewsJack is a media remixing tool built from Mozilla's Hackasaurus. It allows users to modify the front pages of news sites, changing language and headlines to change the news into what they wish it could be.

  • NGO 2.0

    Jing Wang, Rongting Zhou, Endy Xie, Shi Song

    NGO2.0 is a project grown out of the work of MIT’s New Media Action Lab. The project recognizes that digital media and Web 2.0 are vital to grassroots NGOs in China. NGOs in China operate under enormous constraints because of their semi-legal status. Grassroots NGOs cannot compete with governmental affiliated NGOs for the attention of mainstream media, which leads to difficulties in acquiring resources and raising awareness of the cause they are promoting. The NGO2.0 Project serves grassroots NGOs in the underdeveloped regions of China, training them to enhance their digital and social media literacy through Web 2.0 workshops. The project also rolls out a crowd map to enable the NGO sector and the Corporate Social Responsibility sector to find out what each sector has accomplished in producing social good.

  • Open Gender Tracker

    Irene Ros, Adam Hyland, J. Nathan Matias and Ethan Zuckerman

    Open Gender Tracker is a suite of open source tools and APIs that make it easy for newsrooms and media monitors to collect metrics and gain a better understanding of gender diversity in their publications and audiences. This project has been created in partnership with Irene Ros of Bocoup, with funding from the Knight Foundation.

  • PageOneX

    Ethan Zuckerman, Edward Platt, Rahul Bhargava and Pablo Rey Mazon

    Newspaper front pages are a key source of data about our media ecology. Newsrooms spend massive time and effort deciding what stories make it to the front page. PageOneX makes coding and visualizing newspaper front page content much easier, democratizing access to newspaper attention data. Communication researchers have analyzed newspaper front pages for decades, using slow, laborious methods. PageOneX simplifies, digitizes, and distributes the process across the net and makes it available for researchers, citizens, and activists.

  • Social Mirror

    Ethan Zuckerman, Nathan Matias, Gaia Marcus and Royal Society of Arts

    Social Mirror transforms social science research by making offline social network research cheaper, faster, and more reliable. Research on whole life networks typically involves costly paper forms which take months to process. Social Mirror’s digital process respects participant privacy while also putting social network analysis within reach of community research and public service evaluation. By providing instant feedback to participants, Social Mirror can also invite people to consider and change their connection to their communities. Our pilot studies have already shown the benefits for people facing social isolation.

  • T.I.C.K.L.E.

    Ethan Zuckerman, Nathan Matias and Eric Rosenbaum

    The Toy Interface Construction Kit Learning Environment (T.I.C.K.L.E.) is a universal construction kit for the rest of us. It doesn't require 3D printers or CAD skills. Instead, it's a DIY social process for creating construction interoperability.

  • thanks.fm

    J Nathan Matias and Mitchel Resnick

    Thanks.fm is a web platform for thanking and acknowledging your creative collaborators. Add a project, acknowledge individuals, and embed acknowledgments throughout the social web.

  • VoIP Drupal

    Leo Burd

    VoIP Drupal is an innovative framework that brings the power of voice and Internet-telephony to Drupal sites. It can be used to build hybrid applications that combine regular touchtone phones, web, SMS, Twitter, IM and other communication tools in a variety of ways, facilitating community outreach and providing an online presence to those who are illiterate or do not have regular access to computers. VoIP Drupal will change the way you interact with Drupal, your phone and the web.

  • Vojo.co

    Ethan Zuckerman, Sasha Costanza-Chock, Rahul Bhargava, Ed Platt, Becky Hurwitz, Rodrigo Davies, Alex Goncalves, Denise Cheng and Rogelio Lopez

    Vojo.co is a hosted mobile blogging platform that makes it easy for people to share content to the web from mobile phones via voice calls, SMS, or MMS. Our goal is to make it easier for people in low-income communities to participate in the digital public sphere. You don't need a smart phone or an app to post blog entries or digital stories to Vojo - any phone will do. You don't even need internet access: Vojo lets you create an account via sms and start posting right away. Vojo is powered by the VozMob Drupal Distribution, a customized version of the popular free and open source content management system that is being developed through an ongoing codesign process by day laborers, household workers, and a diverse team from the Institute of Popular Education of Southern California (IDEPSCA).

  • VozMob

    Sasha Costanza-Chock

    The VozMob Drupal Distribution is Drupal customized as a mobile blogging platform. VozMob has been designed to make it easy to post content to the web from mobile phones via voice calls, SMS, or MMS. You don't need a smart phone or an app to post blog entries - any phone will do. VozMob allows civic journalists in low-income communities to participate in the digital public sphere. Features include groups, tags, geocoding and maps, MMS filters, and new user registration via SMS. Site editors can send multimedia content out to registered users' mobile phones. VozMob Drupal Distribution is developed through an ongoing codesign process by day laborers, household workers, and students from the Institute of Popular Education of Southern California (IDEPSCA.org). The project received early support from the Annenberg School for Communication and Journalism at the University of Southern California, Macarthur/HASTAC, Nokia, and others.

  • What's Up

    Leo Burd

    What's Up is a set of tools designed to allow people in a small geographic community to share information, plan events and make decisions, using media that's as broadly inclusive as possible. The platform incorporates low cost LED signs, online and paper event calendars and a simple, yet powerful, phone system that is usable with the lowest-end mobile and touch tone phones.

  • Whose Voices? Twitter Citation in the Media

    Ethan Zuckerman, Nathan Matias, Diyang Tang

    Mainstream media increasingly quote social media sources for breaking news. "Whose Voices" tracks who's getting quoted across topics, showing just how citizen media sources are influencing international news reporting.