By Meredith Somers
What did you think of the last commercial you watched? Was it funny? Confusing? Would you buy the product? You might not remember or know for certain how you felt, but increasingly, machines do. New artificial intelligence technologies are learning and recognizing human emotions, and using that knowledge to improve everything from marketing campaigns to health care.
These technologies are referred to as “emotion AI.” Emotion AI is a subset of artificial intelligence (the broad term for machines replicating the way humans think) that measures, understands, simulates, and reacts to human emotions. It’s also known as affective computing, or artificial emotional intelligence. The field dates back to at least 1995, when MIT Media lab professor Rosalind Picard published “Affective Computing.”