By MIT Sloan School of Management
In times of crisis, like the current COVID-19 pandemic, businesses need to make smart decisions about their future. An important question is: Who should provide input to make those decisions? A recent study by MIT Sloan School of Management Prof. Abdullah Almaatouq and Alex 'Sandy' Pentland, director of MIT's Connection Science program and the MIT Media Lab Human Dynamics group, cautions against using static organizational charts to make decisions. Instead, their study finds that changing the individuals in charge based on the nature of the issue leads to better collective intelligence and smarter decisions.