Project

Telephone-Based Voice Services

This project explores the utility of voice in a range of applications offering services to users of the telephone network. Topics being examined include voice mail, speech synthesis of e-mail, access to calendars and Rolodexes, and speech-based user interface to call-processing features, such as variable call forwarding. Visual- (on the workstation) and speech- (over the telephone) based applications offer differing views of the same underlying databases in an office environment.