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A tale of two countries: International comparison of online doctor reviews between China and the United States

March 1, 2017

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Haijing Hao, Kunpeng Zhang, Weiguang Wang, Gordon Gao. A tale of two countries: International comparison of online doctor reviews between China and the United States. International Journal of Medical Informatics. Volume 99, 2017, Pages 37-44, ISSN 1386-5056, https://doi.org/10.1016/j.ijmedinf.2016.12.007.

Abstract

Worldwide, patients have posted millions of online reviews for their doctors. The rich textual information in the online reviews holds the potential to generate insights into how patients’ experience with their doctors differ across nations and how should we use them to improve our health service.

via Elsevier
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