Project

CivilServant: User-Led Randomized Trials Online

The CivilServant project supports online communities to run their own experiments on the effects of moderation practices on antisocial behavior, harassment, discrimination, and community well-being online. All results are published to an open repository of collective knowledge on practices that contribute to fair, flourishing social life online.

The first experiment, in a 13.2 million subscriber community, showed that posting rules at the top of conversations prevents problems and increases engagement.

The CivilServant project supports online communities to run their own experiments on the effects of moderation practices on antisocial behavior, harassment, discrimination, and community well-being online. All results are published to an open repository of collective knowledge on practices that contribute to fair, flourishing social life online.

The first experiment, in a 13.2 million subscriber community, showed that posting rules at the top of conversations prevents problems and increases engagement.